Refund and Return Policies

Refund and Return Policy
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General Return, Exchange & Refund Policy
You can return/ exchange your order within 10 days of the order delivery.
Exchange.
If we have confirmed your order via phone or e-mail then there won't be any refunds later on although you can replace the product.

If you need to exchange it for the same item in a different size, send us an email along with your order id at support@nerdyhorde.in
You will have to bear one side shipping cost and in return, you will get a Discount coupon of the expense you bore on the courier, for your next order to compensate the shipping cost paid by you.
The replacement order will be shipped through standard shipping once the original order is returned and received at our end.
Return or Refund
- If we have confirmed the size on our behalf, there won't be any refund or replacement of the product once you receive it.
- In general, an item may be eligible for return within the applicable return window if it fulfils one or more of the following conditions:
- Was delivered in a physically damaged condition
- Has missing parts or accessories
- Is different from what was ordered
To be eligible for a refund on returning an item, the item must be unused and in the same condition that you received it. Once we have received the products and quality check is successful, then the product amount will be credited back to your account.
Product returned with dirt or any kind of spots or in used condition or some alteration work done at customer end is not eligible for any kind of exchange or refund.
Refund of Shipping and COD charges isn’t applicable and the amount would be deducted from the product amount.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Surprise Items
Surprise Items are non-refundable and unexchangable due to heavy discount
applied to them. 
No Exchange, No Return
Some items may not be eligible for return if you "no longer need it" (including cases of buyer's remorse such as incorrect design or colour of product ordered or incorrect product ordered) or item purchased in any offer or scheme.